Terms of service

These terms cover your use of PHQR (Phone Home QR): phqr.app, phqr.org, and the stickers and tags that link to them. PHQR is a service of Ascend Networks LLC (“we”, “us”), and these terms are an agreement between you and Ascend Networks LLC. By using PHQR you agree to them. Our privacy policy explains how we handle personal information.

What PHQR does

PHQR lets owners register stickers and tags on their belongings and pets, and lets anyone who finds one contact the owner through PHQR. We help people get in touch; we do not guarantee that a lost item or pet will be found or returned.

Accounts

• Accounts are for people aged 18 and over. Finders don't need an account to contact an owner.
• You need an account to claim stickers. Keep access to your email secure.
• Give accurate information, and only claim stickers you have in hand.
• You are responsible for what happens under your account.

Stickers and tags

• A sticker belongs to whoever claims it first. You can move it to another of your items, release it so someone else can claim it, or retire it if it is damaged or lost. Retiring is permanent.
• Stickers and tags keep working with PHQR's free features for as long as PHQR operates.

Purchases and refunds

Stickers and tags come with a 30-day money-back guarantee. If you aren't happy, contact [email protected] within 30 days of delivery for a full refund.

Your content

You keep ownership of what you add (item details, photos, messages). You give us permission to store it and show it as the service requires, for example showing your item photo and note to whoever scans your sticker. Don't upload anything you don't have the right to share, and avoid serial numbers, addresses or other personal details in photos and notes.

Acceptable use

Don't use PHQR to:

• harass, threaten, scam or mislead other people, including owners and finders;
• send spam, or scan or look up codes in bulk;
• break the law, or interfere with or try to get around PHQR's security;
• impersonate someone else or claim items that aren't yours.

Owners can block and report chats. We may remove content, block chats, and suspend or close accounts that break these terms.

Finders and rewards

Finders don't need an account. Any reward is a promise between the owner and the finder; PHQR is not a party to it and does not handle payments. Meet in safe, public places when returning items.

Availability

We work to keep PHQR running, but it may sometimes be unavailable or change. We may update features or stop offering parts of the service, with notice where we reasonably can.

Disclaimers and limitation of liability

PHQR is provided “as is” and “as available”. To the extent the law allows, we are not liable for lost, damaged or unreturned items or pets, for what other users do, or for indirect, incidental, special or consequential losses.

To the extent the law allows, our total liability for any claim arising from or relating to PHQR is limited to the greater of the amount you paid us in the 12 months before the claim arose, or $50. [To be reviewed by counsel.]

Ending your use

You can stop using PHQR at any time. To have your account deleted, email [email protected]. We may suspend or close accounts that break these terms.

Changes to these terms

We may update these terms. We will change the date above and, for significant changes, email account holders before they take effect.

Governing law and venue

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute arising from them or from PHQR will be brought in the state or federal courts located in Broward County, Florida, and you and we consent to those courts' jurisdiction.

Contact

• General help: [email protected]
• Privacy and data requests: [email protected]
• Legal notices: [email protected]